{"id": 127, "date": "2024-08-12T14:19:58", "date_gmt": "2024-08-12T14:19:58", "guid": {"rendered": "/?post_type=docs&#038;p=127"}, "modified": "2025-02-12T21:49:11", "modified_gmt": "2025-02-12T21:49:11", "password": "", "slug": "how-to-manage-ideas-on-EchoRivo", "status": "publish", "type": "docs", "link": "/docs/how-to-manage-ideas-on-EchoRivo/", "title": {"rendered": "How to Manage Ideas on EchoRivo"}, "content": {"rendered": "\n<p class=\"wp-block-paragraph\">Ideas are a great way to get in touch with your team members and users so they can share their thoughts about the product by adding appropriate ideas or upvoting them. Ideas can be shown on the portal and widget.</p>\n\n\n\n<p class=\"wp-block-paragraph\">The ideas section consists of New Requests and Ideas subsections. Let&#8217;s check each subsection one by one.</p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"3-new-requests\">New requests</h3>\n\n\n\n<p class=\"wp-block-paragraph\">Requests get collected via different channels ( Slack, Intercom ), Portal and Chrome extension.&nbsp;</p>\n\n\n\n<p class=\"wp-block-paragraph\">Once collected you can either ignore the request to be saved on the archive or else attach it to an existing idea.</p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"322\" data-src=\"/__assets/brand-media/edited-variants/help.echorivo.com/wp-content/uploads/2024/08/image_1e9uogr-1024x322.png\" src=\"data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" alt=\"\" class=\"wp-image-318 lazyload\"/><noscript><img decoding=\"async\" width=\"1024\" height=\"322\" src=\"/__assets/brand-media/edited-variants/help.echorivo.com/wp-content/uploads/2024/08/image_1e9uogr-1024x322.png\" alt=\"\" class=\"wp-image-318\" srcset=\"/__assets/brand-media/edited-variants/help.echorivo.com/wp-content/uploads/2024/08/image_1e9uogr-1024x322.png 1024w, /__assets/brand-media/edited-variants/help.echorivo.com/wp-content/uploads/2024/08/image_1e9uogr-300x94.png 300w, /__assets/brand-media/edited-variants/help.echorivo.com/wp-content/uploads/2024/08/image_1e9uogr-768x241.png 768w, /__assets/brand-media/edited-variants/help.echorivo.com/wp-content/uploads/2024/08/image_1e9uogr-360x113.png 360w, /__assets/brand-media/help.echorivo.com/wp-content/uploads/2024/08/image_1e9uogr.png 1366w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" /></noscript></figure>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"3-ideas\">Ideas</h3>\n\n\n\n<p class=\"wp-block-paragraph\">In order to attach requests to an idea, firstly, the idea needs to be created in 2 following ways:</p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Create ideas by using the Create button</strong></p>\n\n\n\n<p class=\"wp-block-paragraph\">From your&nbsp;<strong>EchoRivo Dashboard</strong>&nbsp;click&nbsp;<strong>Create</strong>&nbsp;button and choose&nbsp;<strong>Create idea</strong>&nbsp;from the list.</p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"441\" data-src=\"/__assets/brand-media/edited-variants/help.echorivo.com/wp-content/uploads/2024/08/image_j251ex-1024x441.png\" src=\"data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" alt=\"\" class=\"wp-image-319 lazyload\"/><noscript><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"441\" src=\"/__assets/brand-media/edited-variants/help.echorivo.com/wp-content/uploads/2024/08/image_j251ex-1024x441.png\" alt=\"\" class=\"wp-image-319\" srcset=\"/__assets/brand-media/edited-variants/help.echorivo.com/wp-content/uploads/2024/08/image_j251ex-1024x441.png 1024w, /__assets/brand-media/edited-variants/help.echorivo.com/wp-content/uploads/2024/08/image_j251ex-300x129.png 300w, /__assets/brand-media/edited-variants/help.echorivo.com/wp-content/uploads/2024/08/image_j251ex-768x331.png 768w, /__assets/brand-media/edited-variants/help.echorivo.com/wp-content/uploads/2024/08/image_j251ex-360x155.png 360w, /__assets/brand-media/help.echorivo.com/wp-content/uploads/2024/08/image_j251ex.png 1355w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" /></noscript></figure>\n\n\n\n<p class=\"wp-block-paragraph\">Fill in the following fields and click&nbsp;<strong>Create</strong>.</p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"644\" data-src=\"/wp-content/uploads/2024/08/create-idea-EchoRivo_1944x7k-1024x644.png\" src=\"data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" alt=\"\" class=\"wp-image-320 lazyload\"/><noscript><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"644\" src=\"/wp-content/uploads/2024/08/create-idea-EchoRivo_1944x7k-1024x644.png\" alt=\"\" class=\"wp-image-320\" srcset=\"/wp-content/uploads/2024/08/create-idea-EchoRivo_1944x7k-1024x644.png 1024w, /wp-content/uploads/2024/08/create-idea-EchoRivo_1944x7k-300x189.png 300w, /wp-content/uploads/2024/08/create-idea-EchoRivo_1944x7k-768x483.png 768w, /wp-content/uploads/2024/08/create-idea-EchoRivo_1944x7k-360x226.png 360w, /wp-content/uploads/2024/08/create-idea-EchoRivo_1944x7k.png 1366w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" /></noscript></figure>\n\n\n\n<p class=\"wp-block-paragraph\">1)&nbsp;<strong>Title</strong>: give a title to your idea.</p>\n\n\n\n<p class=\"wp-block-paragraph\">2)&nbsp;<strong>Description</strong>: insert some details about the idea such as Images, URLs, Tables, and Text. The content of the ideas can be customized as per your needs using provided tools.</p>\n\n\n\n<p class=\"wp-block-paragraph\">3)&nbsp;<strong>Tags</strong>: add&nbsp;<a href=\"/docs/how-manage-tags-on-EchoRivo/\">tags</a>&nbsp;to your idea</p>\n\n\n\n<p class=\"wp-block-paragraph\">4)&nbsp;<strong>Assign to</strong>: choose an assignee the idea relates to.</p>\n\n\n\n<p class=\"wp-block-paragraph\">5)&nbsp;<strong>Visibility</strong>:</p>\n\n\n\n<p class=\"wp-block-paragraph\">&nbsp; &nbsp; &nbsp;Public:&nbsp;to show an idea in the public portal/widget</p>\n\n\n\n<p class=\"wp-block-paragraph\">&nbsp; &nbsp; &nbsp;Team:&nbsp;to show an idea to team members.</p>\n\n\n\n<p class=\"wp-block-paragraph\">&nbsp; &nbsp; &nbsp;Only me:&nbsp;to show an idea only to the creator.</p>\n\n\n\n<p class=\"wp-block-paragraph\">6)&nbsp;<strong>Attachments</strong>: attach files (maximum size of 10MB each) to the idea.</p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Manually create ideas from the Discovery section</strong>.</p>\n\n\n\n<p class=\"wp-block-paragraph\">From your&nbsp;<strong>EchoRivo Dashboard</strong>&nbsp;open the&nbsp;<strong>Discovery</strong>&nbsp;menu item,&nbsp;<strong>Ideas</strong>&nbsp;subsection and click&nbsp;<strong>Create idea</strong>.</p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"922\" height=\"1024\" data-src=\"/__assets/brand-media/edited-variants/help.echorivo.com/wp-content/uploads/2024/08/image_1jlf6s4-922x1024.png\" src=\"data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" alt=\"\" class=\"wp-image-321 lazyload\"/><noscript><img loading=\"lazy\" decoding=\"async\" width=\"922\" height=\"1024\" src=\"/__assets/brand-media/edited-variants/help.echorivo.com/wp-content/uploads/2024/08/image_1jlf6s4-922x1024.png\" alt=\"\" class=\"wp-image-321\" srcset=\"/__assets/brand-media/edited-variants/help.echorivo.com/wp-content/uploads/2024/08/image_1jlf6s4-922x1024.png 922w, /__assets/brand-media/edited-variants/help.echorivo.com/wp-content/uploads/2024/08/image_1jlf6s4-270x300.png 270w, /__assets/brand-media/edited-variants/help.echorivo.com/wp-content/uploads/2024/08/image_1jlf6s4-768x853.png 768w, /__assets/brand-media/edited-variants/help.echorivo.com/wp-content/uploads/2024/08/image_1jlf6s4-360x400.png 360w, /__assets/brand-media/help.echorivo.com/wp-content/uploads/2024/08/image_1jlf6s4.png 1366w\" sizes=\"(max-width: 922px) 100vw, 922px\" /></noscript></figure>\n\n\n\n<p class=\"wp-block-paragraph\">Fill in the required fields to create an idea.</p>\n\n\n\n<p class=\"wp-block-paragraph\">On the other hand, if you want to transform the new request into an idea without making any changes to the new request, the following actions need to be taken:</p>\n\n\n\n<p class=\"wp-block-paragraph\">Choose a new request you want to transform into an idea and click&nbsp;<strong>Attach to idea</strong>.</p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"322\" data-src=\"/__assets/brand-media/edited-variants/help.echorivo.com/wp-content/uploads/2024/08/image_149mh6m-1024x322.png\" src=\"data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" alt=\"\" class=\"wp-image-322 lazyload\"/><noscript><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"322\" src=\"/__assets/brand-media/edited-variants/help.echorivo.com/wp-content/uploads/2024/08/image_149mh6m-1024x322.png\" alt=\"\" class=\"wp-image-322\" srcset=\"/__assets/brand-media/edited-variants/help.echorivo.com/wp-content/uploads/2024/08/image_149mh6m-1024x322.png 1024w, /__assets/brand-media/edited-variants/help.echorivo.com/wp-content/uploads/2024/08/image_149mh6m-300x94.png 300w, /__assets/brand-media/edited-variants/help.echorivo.com/wp-content/uploads/2024/08/image_149mh6m-768x241.png 768w, /__assets/brand-media/edited-variants/help.echorivo.com/wp-content/uploads/2024/08/image_149mh6m-360x113.png 360w, /__assets/brand-media/help.echorivo.com/wp-content/uploads/2024/08/image_149mh6m.png 1363w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" /></noscript></figure>\n\n\n\n<p class=\"wp-block-paragraph\">From the Idea&nbsp;select&nbsp;<strong>Create new idea</strong>&nbsp;and click&nbsp;<strong>Attach to new idea</strong>.</p>\n\n\n\n<p class=\"wp-block-paragraph\">That&#8217;s it! The new request will be transformed into an idea, which can be checked from the Ideas section and promoted into epic if needed.</p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"3-steps-to-customize-ideas\">Steps to customize ideas</h3>\n\n\n\n<p class=\"wp-block-paragraph\">It is possible to customize created ideas.</p>\n\n\n\n<p class=\"wp-block-paragraph\">The following actions are available within the ideas list:</p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"824\" height=\"1024\" data-src=\"/wp-content/uploads/2024/08/ideas-EchoRivo_kftptp-824x1024.png\" src=\"data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" alt=\"\" class=\"wp-image-323 lazyload\"/><noscript><img loading=\"lazy\" decoding=\"async\" width=\"824\" height=\"1024\" src=\"/wp-content/uploads/2024/08/ideas-EchoRivo_kftptp-824x1024.png\" alt=\"\" class=\"wp-image-323\" srcset=\"/wp-content/uploads/2024/08/ideas-EchoRivo_kftptp-824x1024.png 824w, /wp-content/uploads/2024/08/ideas-EchoRivo_kftptp-242x300.png 242w, /wp-content/uploads/2024/08/ideas-EchoRivo_kftptp-768x954.png 768w, /wp-content/uploads/2024/08/ideas-EchoRivo_kftptp-1236x1536.png 1236w, /wp-content/uploads/2024/08/ideas-EchoRivo_kftptp-360x447.png 360w, /wp-content/uploads/2024/08/ideas-EchoRivo_kftptp.png 1288w\" sizes=\"(max-width: 824px) 100vw, 824px\" /></noscript></figure>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Export</strong>:&nbsp;use the button to export the ideas list.</p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Filter</strong>: the option can be used to filter ideas by the following categories:&nbsp;<em>created by, assignee, tags, visibility and has attached requests.</em></p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Search</strong>: use the option to find the appropriate ideas from the list.</p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>View</strong>: click on the button to see the following information about the idea:</p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Description</strong>&nbsp;( promote idea, creation date, created by, assignee, visibility, tags).</p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>The idea can be promoted to epic as shown in&nbsp;<a href=\"/docs/how-to-manage-epics-on-EchoRivo/\">this article</a>.</strong><br><strong>Score</strong></p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>More information on how EchoRivo calculates the idea score, can be found&nbsp;<a href=\"/docs/how-to-manage-ideas-scores-on-EchoRivo/\">here</a>.</strong><br><strong>Attached requests</strong>&nbsp;(the appropriate button can be used to delete the request)</p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Voters</strong>&nbsp;(to see the users who upvoted the idea).</p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Internal comments</strong>&nbsp;(it is possible to add new internal and public comments and delete existing ones).</p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"651\" data-src=\"/wp-content/uploads/2024/08/taking-notes-EchoRivo_jdcgek-1024x651.png\" src=\"data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" alt=\"\" class=\"wp-image-325 lazyload\"/><noscript><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"651\" src=\"/wp-content/uploads/2024/08/taking-notes-EchoRivo_jdcgek-1024x651.png\" alt=\"\" class=\"wp-image-325\" srcset=\"/wp-content/uploads/2024/08/taking-notes-EchoRivo_jdcgek-1024x651.png 1024w, /wp-content/uploads/2024/08/taking-notes-EchoRivo_jdcgek-300x191.png 300w, /wp-content/uploads/2024/08/taking-notes-EchoRivo_jdcgek-768x488.png 768w, /wp-content/uploads/2024/08/taking-notes-EchoRivo_jdcgek-360x229.png 360w, /wp-content/uploads/2024/08/taking-notes-EchoRivo_jdcgek.png 1366w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" /></noscript></figure>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>In order to allow public comments, open the&nbsp;<strong>Product settings</strong>&nbsp;from the&nbsp;<strong>Settings tab</strong>&nbsp;and from the&nbsp;<strong>Ideas</strong>&nbsp;section turn on the appropriate option.</strong></p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"534\" data-src=\"/wp-content/uploads/2024/08/ideas-EchoRivo-1_aotbwx-1024x534.png\" src=\"data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" alt=\"\" class=\"wp-image-326 lazyload\"/><noscript><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"534\" src=\"/wp-content/uploads/2024/08/ideas-EchoRivo-1_aotbwx-1024x534.png\" alt=\"\" class=\"wp-image-326\" srcset=\"/wp-content/uploads/2024/08/ideas-EchoRivo-1_aotbwx-1024x534.png 1024w, /wp-content/uploads/2024/08/ideas-EchoRivo-1_aotbwx-300x157.png 300w, /wp-content/uploads/2024/08/ideas-EchoRivo-1_aotbwx-768x401.png 768w, /wp-content/uploads/2024/08/ideas-EchoRivo-1_aotbwx-360x188.png 360w, /wp-content/uploads/2024/08/ideas-EchoRivo-1_aotbwx.png 1366w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" /></noscript></figure>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Public view</strong>: use the button to check the public view of the idea.</p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Edit</strong>:&nbsp;simply use the button to edit the idea.</p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Delete</strong>:&nbsp;click on the button to delete the idea.</p>\n\n\n\n<p class=\"wp-block-paragraph\">That&#8217;s it! Those were the steps to create and customize ideas.</p>\n", "protected": false}, "excerpt": {"rendered": "<p>Ideas are a great way to get in touch with your team members and users so they can share their thoughts about the product by adding appropriate ideas or upvoting them. Ideas can be shown on the portal and widget. The ideas section consists of New Requests and Ideas subsections. Let&#8217;s check each subsection one [&hellip;]</p>\n", "protected": false}, "author": 1, "featured_media": 0, "comment_status": "open", "ping_status": "closed", "template": "", "meta": {"footnotes": ""}, "doc_category": [16, 13], "doc_tag": [], "class_list": ["post-127", "docs", "type-docs", "status-publish", "hentry", "doc_category-getting-started-installation", "doc_category-ideas"], "year_month": "2026-10", "word_count": 618, "total_views": "411", "reactions": {"happy": "0", "normal": "0", "sad": "0"}, "author_info": {"name": "mehedi@99robots.com", "author_nicename": "mehedi99robots-com", "author_url": "/author/mehedi99robots-com/"}, "doc_category_info": [{"term_name": "Getting Started &amp; Installation", "term_url": "/docs-category/getting-started-installation/"}, {"term_name": "Ideas &amp; Requests", "term_url": "/docs-category/ideas/"}], "doc_tag_info": [], "yoast_head": "<!-- This site is optimized with the Yoast SEO plugin v28.5 - https:\\/\\/yoast.com\\/product\\/yoast-seo-wordpress\\/ -->\n<title>How to Manage Ideas on EchoRivo - EchoRivo</title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" />\n<link rel=\"canonical\" href=\"/docs/how-to-manage-ideas-on-EchoRivo/\" />\n<meta property=\"og:locale\" content=\"en_US\" />\n<meta property=\"og:type\" content=\"article\" />\n<meta property=\"og:title\" content=\"How to Manage Ideas on EchoRivo - EchoRivo\" />\n<meta property=\"og:description\" content=\"Ideas are a great way to get in touch with your team members and users so they can share their thoughts about the product by adding appropriate ideas or upvoting them. Ideas can be shown on the portal and widget. The ideas section consists of New Requests and Ideas subsections. 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